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• lucig3n 519.00 Karma Posts: 228 Member

  August 2012 Post: 1 Hey guys, wondering if anyone can help me out here, I've never understood how all the crap and numbers in routers works so Im turning to you guys! So the problem is I can't log into my router to change any settings. The router in question is a Netgear WNR3500.  The way it is set up is the interwebs comes to the company's router they put in (some weird zhone thing) via phone cable.  It then spits out an ethernet that runs into one of the normal ports on the Netgear (not the internet port) and then the netgear broadcasts the wireless. Now the reasonable thing to do would be to just reset the router, but I dont want to potentially ruin my whole family's wifi and im not confident I could get it working again properly.  In case you're wondering my stupid smart brother set this up.  So I want to access the Netgear without ruining everything or resetting it.  Heres what I've tried: routerlogin.net - has always worked for me in the past for netgears, 404 error 192.168.1.1 - this is the default gateway but it takes me into the shitty zhone unplug netgear from zhone and then routerlogin.net - same result as above unplug netgear from zhone and check default gateway - aaaaand its blank! what on earth? any help or suggestions you all have would be much appreciated!  Also any resources you know of that go in depth and explain what everything on here is going on and doing... a goal in my life is to understand all of the options on a router to finally utilize its full capability and im really far from that right now.  Thanks in advance!

• JROC 143.00 Karma Posts: 55 Member, Contributor

  August 2012 Post: 2 what is it that you need to change in the router? because from what it looks like, the router is working isnt it? are you trying to change the wifi password or something? i think i can help you with this because i think i had that same router at one point, but i need to know what youre trying to do

• lucig3n 519.00 Karma Posts: 228 Member

  August 2012 Post: 3 Jordi yea the router is working because the router is what is broadcasting the wifi signal through the house.  What im trying to do is set up an extender to relay the signal since the router location isnt optimal.  To do that however I need to register the mac of the base on the repeater and vice versa.  But the router is certainly doing something, its got 2 other things plugged into it and is broadcasting the signal.  It just still seems to be invisible when I try to log into it

• bloodbath 520.00 Karma Posts: 246 Member

  August 2012 Post: 4 Hi lucig3n, So the way your network is setup, is as follows? MODEM(from zhone) > Wireless Router > Signal Extenders > PC Your wanted to access the wireless router's configuration, however keep getting zhone instead? Just trying to clearly understand your setup. I love networking, and have always had fancy wireless setups here, plus at my office.

• lucig3n 519.00 Karma Posts: 228 Member

  August 2012 Post: 5 Bloodbath Almost, the current configuration is Modem(Zhone) > Wireless Router > PC im trying to add the repeater/signal extender but thats correct on the problem.  Any IP address Ive tried gets me to the zhone or nothing, and if i unplug it from that it gets confused it seems.  Glad to have both your help here though, Im mystified lol

• rbeldessi 164.00 Karma Posts: 72 Member

  August 2012 Post: 6 Is the hardware from Zhone just a modem or a modem and router that just doesn't have wifi? It sounds like it does act as a router if it has a configuration tool. For example I have a Cisco modem/router from Shaw (my cable provider) so when I attempt to go to the router configuration on my Netgear WNDR3700 since it does not act as a DHCP server, and has 192.168.1.2 as the gateway to the device as a result for when you set it up to not act as a DHCP server, when using 192.168.1.1 I go to the Cisco router. If your modem does act as a router your brother likely turned off DHCP and had to assign the router a specific IP address in the network since the Zhone device would take 192.168.1.1 by default. My suggestion is trying a different IP to connect to the Netgear device since likely it is seems that its not on its default settings. If you can contact your brother and ask him what he set the IP address of the router as.

• bloodbath 520.00 Karma Posts: 246 Member

  August 2012 Post: 7 If you have not done this, go to Start > All Programs > Accessories > Command Prompt, and type "ipconfig /all" without the quotes. This will give you both the default gateway IP and DHCP address. I believe my old Netgear used 192.168.0.1, same as my D-Link setup I have now.

• Kyle 1351.00 Karma Posts: 188 Administrator

  August 2012 Post: 8 I'm not a fan of using repeaters. I lived in a house where I was on the complete opposite end of the house from the router and the signal was pretty bad. Tried using two WRT54G's with one as a repeater and while the signal was stronger, there was a bit of latency (since it has to make two trips). I ended up getting a Powerline adapter and it's like being plugged in directly to the modem. I can't find the one I have, but this should do the trick: http://www.newegg.com/Product/Product.aspx?Item=N82E16833124447

• lucig3n 519.00 Karma Posts: 228 Member

  August 2012 Post: 9 @rbeldessi the zhone is a router, and it actually has wireless capability but it gives out a horrible signal which is why there is the other router.  So if I understand what you are saying correctly, there can only be 1 dhcp server which configures the ip addresses for everything else.  The zhone is that server and then the router is just acting as a wireless switch (which does magical things I dont understand).  However this was set up ages ago and my brother has no idea what IP address the netgear is set as @bloodbath this was done and the DHCP and gateway are the same.  Im not sure that this means, or why they would ever be different though lol.  And if anyone feels like explaining why those would be different, if they could also explain what the DNS server is... that would be awesome! @Kyle Unfortunately powerlines only work well if you are on the same circuit.  If it has to go all the way back to the bars and then up to the new location I get absolutely horrible speeds.  I actually am using powerlines to get to a different location in the house though because they are awesome in certain situations. @all you guys are awesome :) thanks for the help so far

• rbeldessi 164.00 Karma Posts: 72 Member

  August 2012 Post: 10 Yes you can only have 1 DHCP server because if you have more than 1 the network will constantly crash because the two routers will clash with each other when trying to assign each other IP address and create a dead lock. Okay so if I were you the first thing I'd try is just connecting to IP addresses in the range of 192.168.1.1 and 192.168.1.10. If none of these bring you to the router configuration tool then you will have to reset the router to factory defaults and reconfigure the router. It isn't hard to reconfigure the router you have (I have two WNDR3700s in a similar setup), you just have to make sure to turn off DHCP.

• lucig3n 519.00 Karma Posts: 228 Member

  August 2012 Post: 11 Well I finally got up the nerve to try rbeldessi's suggestion today looking through the zhone I figured out what the IP was.. but it still wouldn't let me log in.  30-30-30 reset the thing and then turned off dhcp but set up the wireless and configured the extender.  turns out whenever you update the router to do away with dhcp it seems to go into invisible mode and you cant change anything.  much like how when i turned the other router into a repeater i suddenly couldnt access it anymore.  its a bit silly but I figured it all out eventually. Thanks particularly to rbeldessi and bloodbath for helpin me out here.  If either of you know of any good resources where I might be able to get a better understanding of this router stuff, that would be awesome! Thanks again!

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